Eatsdelivery – Privacy Policy

Last Updated: [18/082025]

1. Introduction

Eatsdelivery is committed to protecting your privacy. This policy explains how we collect, use, share, and safeguard your personal information when you use our mobile app and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address
• Payment Information: Card details (processed securely via third-party providers)
• Order History: Previous orders, preferences, and feedback
• Device & Usage Data: IP address, device type, location, app interactions

3. How We Use Your Information

We use your data to:

• Process and deliver orders
• Manage your account and provide customer support
• Improve app functionality and user experience
• Send order updates, promotions, and service notifications
• Ensure secure transactions and prevent fraud

4. Information Sharing

We may share your data with:

• Restaurant partners to fulfill your orders
• Delivery partners for logistics
• Payment processors for secure transactions
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures, including:

• Encryption of sensitive data
• Secure storage systems
• Limited access to personal information

Despite our efforts, no system is 100% secure. We encourage users to protect their login credentials.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at: [Insert support email]

7. Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, or business needs.

8. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted in the app and take effect immediately upon publication.

10. Contact Us

For privacy-related questions or concerns, reach out to:

info@eatsdelivery.co.za

+27 72 144 2477